Privacy Policy

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Effective Date: 06/11/2025

Stock & Carrillo Insurance LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, including receiving SMS messages from us, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information when you interact with us or use our services:

• Personal Identification Information: This may include your name, address, phone number, email address, date of  birth, Social Security number, driver's license information, and other details necessary to provide you with insurance quotes or services.
• SMS Consent: If you opt in to receive SMS messages, we will collect your phone number for that purpose.

How We Use Your Information

We use the personal information we collect to:

• Provide you with accurate and relevant insurance quotes.
• Service your insurance policies, including billing, customer service, and claims processing.
• Communicate with you about your insurance policies and other services via phone, email, and/or SMS.
• Improve our services, including customer support and the user experience.

SMS Consent and Communication

By consenting to receive SMS messages from us, you agree to receive text messages related to your insurance quotes, policies, and other services we provide. Your phone number will only be used for this purpose.

• No Sharing with Third Parties: Your SMS consent and phone number will not be shared with any third parties.
• SMS Opt-Out: You may opt out of receiving SMS communications at any time by replying "STOP" to any SMS message we send, or by contacting us directly.

Data Protection and Security

We are committed to maintaining the security of your personal information. We use appropriate technical and organizational measures to safeguard your data against unauthorized access, use, or disclosure.

Sharing of Personal Information

• No Sharing of Personal Information: We do not sell, rent, or trade your personal information to third parties. We only share your information when required by law or necessary to perform our services, such as with underwriters or regulatory authorities, and even then, only the necessary information is disclosed.
• Use for Insurance Purposes Only: Your personal information will only be used to provide and service your      insurance policies. We do not use your personal data for any purposes other than those described in this Privacy Policy.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccuracies in your personal information.
• Request that we delete your personal information, subject to certain legal and contractual limitations.
• Opt out of receiving marketing communications, including SMS, at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Stock & Carrillo Insurance
142 Laura Dr., Ste. E

Thibodaux, LA 70301
(985) 202-8900
info@stockandcarrillo.com

By using our services, you acknowledge that you have read and understood this Privacy Policy.